If you are one of the users who were able to pre-book a JioPhone, you have the option to track your order, through both online and offline channels.
Shipping has been started from today whereas may be within some areas there will be delay in delivery for the mobile phone.
Jio Phone Order Tracking – Online
In order to track Jio Phone bookings online, users can use the MyJio app.
1. First open the MyJio app and tap on the Manage Booking option.
2. On this screen you will need to provide your registered phone number and OTP.
3. Users will be directed to the My Vouchers page. Again, as of now, the Status field is blank, but it should show the delivery date and the store where the phone can be picked up from, as soon as the deliveries begin.
4. There is also an option of transferring the JioPhone booking using the MyJio app via the Transfer option in the Manage Bookings section.
** After pre-booking the mobile, users will be receiving a voucher. This voucher can be used to buy the Jiophone from any Reliance Digital store.
Jio Phone Order Tracking – Offline
1. Customers can track the Jio phone by making a call to Jio customer care number 18008908900 and follow the IVR instructions.
2. While calling to this number, users must call from their registered mobile number.
3. The registered mobile number will be used by the customer care to track the present order of Jio Phone.
4. After that you will receive an SMS displaying the details of your Jio Phone booking, inlcuding the delivery date and the store details.
Currently, some of the users are receiving a null as reply and some got it delivered today. This may be depends on area of store you are visiting for delivery of the Phone.
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